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Frequently asked questions

Who are we?

We are smartphone and mobile device repair technicians who are enthusiastic about serving the needs of our customers. All our technicians went through background checks and gadget repair training.

Learn more about Smart Phone NYC.

What services do you provide?

At both of our locations we provide the following services:

Where are your repair shops located?

Do you offer free diagnostics?

Absolutely! We do offer free gadget diagnostics without any obligations. If you are comfortable with the solution and cost, we will gladly do the repairs.

Do you provide a warranty on repairs?

Yes! All our parts and labor come with a 30-day warranty. Read more about our warranty.

How long will it take you to repair my phone?

Most common repairs are done on the same day. Fixing the screens, batteries, back glasses, and charging ports of most common smartphone models are done under an hour. In rare cases, it takes us 2-5 business days to receive the part and a couple of hours to replace it.

How much does it cost to fix my phone?

We are very open and honest about our repair pricing. You can see our pricing here.

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